Product Support Analyst
Join Meaningful News as Product Support Analyst — shape Newsroom and contributor onboarding for an AI-native venture built at TechMozer HQ.
Remote · Dubai HQ · Full-time
About the role
Meaningful News is constructive, source-verified news intelligence — an in-house venture of TechMozer International FZE, built from Dubai since 2013.
Editorial platform for constructive journalism — verified sources, transparent workflows, and AI-assisted research without outrage-driven engagement loops.
This Product Support Analyst role owns Newsroom and contributor onboarding. You will work at the intersection of product judgment and AI-native operations: most repetitive work is automated, but scaling globally still needs humans who think clearly, move fast, and love building with AI.
You will collaborate with Vijay — The AiMan — and a lean HQ team. We hire young, dynamic talent (typically 0–4 years) who are passionate about technology and unafraid of AI. We do not hire for data entry or low-value manual work — we hire critical thinkers who can own outcomes on Source verification chains, Constructive editorial workflow, AI-assisted research tools.
What you'll do
- Define and prioritize roadmap items for Newsroom and contributor onboarding based on user evidence, metrics, and AI-assisted research — not guesswork.
- Translate complex user problems into shippable product specs that engineering and AI workflows can execute.
- Partner with AI operations to design human-in-the-loop processes that scale without sacrificing quality.
- Run experiments, measure outcomes, and communicate trade-offs clearly to HQ leadership.
- Support venture growth by improving activation, retention, or supply/demand loops relevant to Meaningful News.
- Represent the Meaningful News product voice in cross-venture learnings across TechMozer's portfolio.
What we look for
- 0–4 years in product, growth, analytics, or customer-facing product roles — we value judgment and curiosity over tenure.
- Demonstrated critical thinking: you break ambiguous problems into testable hypotheses.
- Genuine passion for AI products — you use AI tools daily and want to build with them, not against them.
- Strong written communication; comfortable async with a distributed, lean team.
- Product sense for multi-sided platforms, marketplaces, or operating systems is a plus.
- Based anywhere with overlap to Gulf Standard Time; willingness to visit Dubai HQ periodically is welcome.